Last updated: 8 October 2025

This Privacy Policy explains how Fontaine Futuristics Ltd (“we”, “us”, “our”) collects, uses, and protects information when you visit our website and when you contact or do business with us (together, the “Services”). We are the data controller for personal data processed via the Services described here.

Contact: via contact form

Note: If you engage us for consulting/hosting, additional data processing terms in your service agreement apply. This policy focuses on our website and general communications only.

1) Information we collect

1.1 Information you provide directly

• Contact & correspondence data (name, email, phone, company, message contents).
• Business & billing data when you become a client (invoicing details, contracts, statements of work).
• Support/enquiry content you send us (including attachments).

1.2 Information collected automatically

• Server & security logs: IP address, user‑agent, timestamp, referrer, pages requested, error codes. Used to maintain security, prevent abuse, and operate the site.
• Cookies and similar technologies: We aim to use only strictly necessary cookies. If we introduce analytics or other non‑essential cookies, we will request consent and update this policy and our Cookies page.

1.3 Information from public sources

• Basic business information from public registers (e.g., Companies House) where relevant to due diligence and invoicing.

2) How we use personal data

• Respond to enquiries and provide Services.
• Operate, secure, and improve our website and infrastructure.
• Business administration: quotes, contracts, invoicing, accounting, and compliance.
• Legal & security: detect, investigate, and prevent fraud, abuse, or security incidents; establish, exercise, or defend legal claims.

3) Legal bases (UK GDPR)

• Contract: to take steps at your request and perform an agreement.
• Legitimate interests: running a secure website, responding to enquiries, improving Services.
• Legal obligation: tax, accounting, and compliance.
• Consent: for any non‑essential cookies/analytics or optional communications.

4) Sharing your information

We do not sell personal data. We may share limited data with:

• Service providers under contract (e.g., hosting, security, email, backup, IT support).
• Professional advisers (legal, accounting) and authorities where required by law.
• Business transfers: in connection with a merger, acquisition, or sale of assets, where permitted by law.

5) International transfers

Where data is transferred outside the UK/EEA, we use appropriate safeguards (such as UK IDTA/EU Standard Contractual Clauses) together with technical and organisational measures.

6) Retention

• General enquiries/support emails: typically up to 24 months.
• Contracts & financial records: generally 6 years (UK tax rules).
• Server logs: typically 30–90 days, then deleted or aggregated.

7) Security

We apply appropriate technical and organisational measures to protect personal data. However, no method of transmission or storage is 100% secure.

8) Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a new “Last updated” date.